Returns & Exchanges
At Dan Henry Watches, we want you to be completely satisfied with your vintage-inspired timepiece. If you are not happy with your purchase, you can return your unworn watch in its original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and shipping instructions.
- 2.Prepare the Package
Place the watch, including all original boxes, manuals, and accessories, into a secure shipping carton to ensure it is protected during transit.
- 3.Ship the Item
Affix the provided shipping label or use a trackable shipping service to send the package back to our designated inspection center.
- 4.Inspection and Refund
Once our team verifies the watch is in its original, unworn condition, we will process your refund to the original payment method within 5-7 business days.