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Returns & Exchanges

At Dan Henry Watches, we want you to be completely satisfied with your vintage-inspired timepiece. If you are not happy with your purchase, you can return your unworn watch in its original packaging within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and shipping instructions.

  • 2.
    Prepare the Package

    Place the watch, including all original boxes, manuals, and accessories, into a secure shipping carton to ensure it is protected during transit.

  • 3.
    Ship the Item

    Affix the provided shipping label or use a trackable shipping service to send the package back to our designated inspection center.

  • 4.
    Inspection and Refund

    Once our team verifies the watch is in its original, unworn condition, we will process your refund to the original payment method within 5-7 business days.